Before you contact Peachee Collection Support, we have answered some Frequently Asked Questions below that may help you solve your issue quicker:
1. Where are my leggings?
If your shipping tracking number starts with a letter, please track your shipment at here.
If you shipping tracking number is numbers only, please track your shipment here.
2. I have not received a shipment email.
Please check your spam folder for an email from GLS. If it is not there, please alert us and we will send your tracking information to you immediately.
3. I would like to exchange for a different size.
That is absolutely no problem! Please follow the information found here.
4. I have sent my leggings back for exchange.
If you have posted your leggings back to us for an exchange, please allow time for the package to arrive at our warehouse and to be inspected by our team. Once the leggings are cleared to be added back into our stock, we will email you a code with which you can reorder a new pair.
5. I have a sizing question.
We are here to help. We have a highlighted section on our instagram (@peacheecollection) for sizing info. We also respond to sizing DMs on instagram very quickly if you want to message us there!
6. My shipping information has not changed in days.
If you are living outside of Europe (US, Australia etc.), the tracking information will only show changes up until it reaches your country. Once it is in your country's postal system, we do not receive any more updates until the package is delivered to you. With that in mind, please allow a week for it to arrive at your home from the date it arrives in the destination country. We apologise for any inconvenience this may cause.
7. I have applied to become an ambassador.
All applications will be looked over by our dedicated Athlete Coordinator. If you are successful in your application, you will hear from us very soon.
We hope this has helped in some way, but if you have not found your answer here, we endeavour to get back to you ASAP.
Thank you so much!
The Peachee Team.